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Featured Image: Gen (retired) Shankar Roy Chowdhury at the launch of the helpline at Fort William. Photo: MoD

By A Newsman

Kolkata, 06 June: THE Eastern Command of the Army headquartered in Kolkata has launched a 24×7 helpline for the ex-servicemen, their families, and as well as the serving Army personnel.

Named VEcare 1904, the helpline was thrown open today at the Fort William by Gen (retired) Shankar Roy Chowdhury. Eastern Army Commander, Lt Gen Praveen Bakshi, was present on the occasion.

VEcare helpline can be accessed any from landline or mobile phone by simply dialing 1904. To registered Army personnel and ex-servicemen, it will provide automated voice guidance during medical emergency including immediate dispatch of ambulance, address queries related to medical facilities and appointments at the Eastern Command Hospital, CSD facilities, and also facilitate connectivity to Army phone numbers for further queries, if any.

Lt Gen Bakshi said that the facility was in continuation of the Army Chief’s focus on welfare of ex-servicemen and their families. “VEcare service is a new initiative not only for the veterans but also for the serving personnel of all three services. The helpline would soon be further developed to encompass other important aspects such as pension,” he said.