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Newsmen Bureau

Kolkata, 19 August: PASSENGERS opting for online railway journey in the country can now book their tickets in five vernacular languages.

Popular travel company, MakeMyTrip has launched an app that will help travellers to search and book tickets in Hindi, Tamil, Malayalam, Telugu and Gujarati. This is in addition to the default option to book in English. The company has however, left out Bengali from this vernacular drive, for reasons not immediately known.

The company says, the new move is part of its vernacularising effort that began last year. Some of the salient features of this app includes, booking facility for general and tatkal quota train tickets on all routes in India.

The good part is that the app will automatically throw up information on trains from nearby stations, if no trains are available from the boarding station selected by a user. MakeMyTrip said in a release that the app is powered by IRCTC and thus, it has information about the entire railway network in India embedded to it.

Similar to the Indian Railways’ or the IRCTC website, the new app will facilitate enquiry of fare details, PNR status, seat availability, selection of berth preference and a link for online payment for tickets booked.

Commenting on the new initiative, Anshuman Bapna, chief product officer at MakeMyTrip.com said: “We are committed to using technology to make the travel-purchase experience more convenient and delightful for travellers. Customised content, in language of preference, is the next-step towards creating customer-delight through technology.”

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